Machines API issues in SEA, SJC and GRU

Resolved·Degraded performance

This incident has been resolved.

Mon, Oct 20, 2025, 04:58 PM

(1 year ago)

Affected components

Oct 20, 2025, 04:27 PM

04:58 PM

Machines API

GRU - Sao Paulo, Brazil

SJC - San Jose, California (US)

Updates

Resolved

This incident has been resolved.

Mon, Oct 20, 2025, 04:58 PM

Monitoring

A fix has been implemented and we are monitoring results.

Mon, Oct 20, 2025, 04:41 PM(16 minutes earlier)

Investigating

We are investigating an issue with machines API in particular regions. Machine updates and requests to machines located in these regions may fail.

Mon, Oct 20, 2025, 04:27 PM(13 minutes earlier)