Missing Logs on fly-metrics.net

Incident Report for Fly.io

Resolved

This incident has been resolved.

Posted Sep 10, 2024 - 03:24 UTC

Monitoring

We have applied a fix and are now seeing logs flow through to user's fly-metrics dashboards.

We are containing to monitor the dashboard to ensure recovery.

Posted Sep 10, 2024 - 02:40 UTC

Investigating

We are investigating reports of missing logs in customer's fly-metrics dashboards.

Only log search in the fly-metrics hosted Grafana instance is impacted. Checking logs using `flyctl logs`, the live logs page in the dashboard, or using a Fly-Log-Shipper app continues to work as expected.

Posted Sep 10, 2024 - 01:16 UTC

This incident affected: Logs.