Packet loss in Chennai region

Incident Report for Fly.io

Resolved

This incident has been resolved.
Posted Dec 24, 2021 - 19:21 UTC

Monitoring

Network performance has returned to normal.
Posted Dec 24, 2021 - 18:38 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 24, 2021 - 17:13 UTC

Investigating

A large upstream network provider is experiencing packet loss in the Chennai region. This is causing DNS lookup errors and occasional connectivity issues from Chennai to other regions.
Posted Dec 24, 2021 - 17:13 UTC