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Terms of service
Increased API failures
Resolved·Degraded performance

This incident has been resolved.

Tue, Oct 22, 2024, 10:22 PM
(2 years ago)
·
Affected components
Oct 22, 2024, 02:06 PM
09:30 PM
Customer Applications
Machines API
Deployments
Updates

Resolved

This incident has been resolved.

Tue, Oct 22, 2024, 10:22 PM

Monitoring

Our internal state is fully re-synchronized, and our metrics are returning to normal. We are continuing to monitor for potential ongoing issues.

Tue, Oct 22, 2024, 09:30 PM(52 minutes earlier)

Identified

Restoration of our state propagation system is complete. The system is now processing updates to re-synchronize back to the latest state. Services and APIs should start to recover once this process is completed.

Tue, Oct 22, 2024, 08:07 PM(1 hour earlier)

Identified

Our state propagation system is significantly delayed. To speed up recovery, we will restore the system from the snapshot to clear the backlog. Your machine may be missing from fly m list and some other APIs, but all of your started machines will still be running. The state will re-synchronize back to latest once restoration is completed.

Tue, Oct 22, 2024, 07:08 PM(59 minutes earlier)

Identified

We are continuing to work on a fix for this issue.

Tue, Oct 22, 2024, 06:27 PM(40 minutes earlier)

Identified

Parts of our APIs should have resumed normal function. We are still applying a fix to the rest of the APIs.

Tue, Oct 22, 2024, 05:15 PM(1 hour earlier)

Identified

We are continuing to apply the fix to all hosts in the fleet. Some hosts continue to see elevated API errors at this time.

Tue, Oct 22, 2024, 04:28 PM(47 minutes earlier)

Identified

We are currently in the process of rolling out a fix across our fleet.

Tue, Oct 22, 2024, 03:25 PM(1 hour earlier)

Identified

We are continuing to work on a fix for this issue. Apps with autostart/autostop configured might also see an increased number of request errors.

Tue, Oct 22, 2024, 02:19 PM(1 hour earlier)

Identified

We have identified the cause of an increase in API errors across the platform and are working on a fix.

Tue, Oct 22, 2024, 02:06 PM(12 minutes earlier)