New MPG clusters cannot be provisioned in FRA

Incident Report for Fly.io

Resolved

This incident has been resolved, all operations in FRA are working as expected.
Posted May 12, 2025 - 15:31 UTC

Monitoring

A fix has been implemented and we are seeing MPG creations in FRA succeed again. The MPG tab of the fly.io dashboard is working again for users with clusters in FRA.
Posted May 12, 2025 - 15:22 UTC

Identified

New MPG cluster creations in Frankfurt (FRA) region are currently failing. Cluster creation in other MPG regions is working as normal. We are working to restore FRA cluster creation.

Existing, running database clusters in FRA are not impacted and continue to work as normal. However the MPG page in the Fly.io dashboard may not load for users with clusters in FRA.
Posted May 12, 2025 - 15:07 UTC
This incident affected: Managed Postgres (Management Plane - FRA).
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