No components marked as affected
Resolved
This incident has been resolved.
Monitoring
We're seeing performance on impacted routes return to normal levels. Prior to recovering, we observed intermittent high packet loss for US <-> EU traffic, most acutely from approximately Dec 31 23:35 to 23:45 UTC, and later from Jan 1 00:40 to 01:35.
Investigating
We've detected degraded network performance on some of our upstream network providers, impacting traffic between US and EU regions. We're in contact with these teams as we monitor for recovery.