High number of 5XX on the Machines API and dashboard

Resolved·Full outage

This incident has been resolved.

Mon, Jul 20, 2026, 05:09 PM

(3 months ago)

·

Affected components

Jul 20, 2026, 07:10 AM

08:02 AM

Dashboard

Machines API

Updates

Resolved

This incident has been resolved.

Mon, Jul 20, 2026, 05:09 PM

Monitoring

We are still working on fixing degraded Managed Postgres clusters.

Mon, Jul 20, 2026, 01:34 PM(3 hours earlier)

Monitoring

Some Managed Postgres v1 clusters are degraded. We are working on fixing them. Managed Postgres v2 is unaffected.

Mon, Jul 20, 2026, 09:14 AM(4 hours earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Mon, Jul 20, 2026, 08:02 AM(1 hour earlier)

Identified

We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.

Mon, Jul 20, 2026, 07:52 AM(10 minutes earlier)

Identified

We've identified an internal service providing authentication to our Machines API has failed, our team is currently looking at our options for restoring this service. Existing Machines/Apps will continue to run as normal. Thank you for your patience.

Mon, Jul 20, 2026, 07:51 AM

Investigating

We are continuing to investigate this issue.

Mon, Jul 20, 2026, 07:48 AM

Investigating

Existing machines are unaffected. We are investigating the issue.

Mon, Jul 20, 2026, 07:10 AM(38 minutes earlier)