This incident has been resolved.

Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.

We have deployed another potential fix and are monitoring results.

This issue is now occurring on regions other than SJC. We are still working on a fix.

The issue has been identified and we are rolling out mitigations.